Privacy Policy

J Cosby Enterprise LLC d/b/a Mobile Wash USA

6135 Taylor Rd

Montgomery, AL 36116

Email: info@mobilewashusa.com

Phone: (334) 224-2275

Mobile Wash USA is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

• Name
• Email address
• Mobile phone number
• Account information
• Service addresses
• Location information
• Vehicle information
• Service request information
• Photos uploaded through the Platform
• Messages exchanged through the Platform
• Payment and transaction information
• Device information
• IP address
• Browser information
• Usage analytics

• Create an account
• Submit a service request
• Register as a service provider
• Upload photos or other content
• Make a payment
• Communicate through the Platform
• Contact customer support
• Use our website or mobile application

• Create and manage user accounts
• Process bookings and payments
• Connect customers with service providers
• Verify service completion using One-Time Password (OTP)
• Send account notifications
• Send appointment confirmations
• Send payment confirmations
• Send service reminders
• Send technician arrival notifications
• Send job notifications
• Provide customer support
• Improve our services and user experience
• Prevent fraud and unauthorized activity
• Comply with legal obligations

By creating an account, requesting services, or providing your mobile phone number through the Mobile Wash USA website or mobile application, you consent to receive SMS and MMS messages from Mobile Wash USA.

• One-Time Password (OTP) verification codes
• Account verification
• Appointment confirmations
• Service reminders
• Technician arrival notifications
• Vendor job notifications
• Payment confirmations
• Security alerts
• Customer support communications
• Account notifications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing services.

With your permission, Mobile Wash USA may collect your location to match customers with nearby service providers, verify service locations, and improve Platform functionality.

Users may upload photographs and other content relating to requested services. Such content may be stored, processed, and displayed as necessary to facilitate services through the Platform.

We may send push notifications regarding service requests, appointment updates, messages, payment confirmations, account activity, and security alerts. You may disable push notifications through your device settings.

• Firebase (Authentication, Cloud Messaging, Analytics)
• Stripe (Payment Processing)
• Google Maps (Location Services)
• Cloud Hosting Providers
• Analytics Providers

We do not sell your personal information.

• Independent service providers fulfilling requested services
• Payment processors
• Cloud hosting providers
• Analytics providers
• Government agencies or law enforcement when required by law
• Professional advisors when necessary to protect our legal rights

Mobile information, mobile phone numbers, SMS opt-in data, and messaging consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Users may delete their accounts through the Mobile Wash USA application or request account deletion by emailing info@mobilewashusa.com.

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

• Access your personal information
• Correct inaccurate information
• Delete your information
• Request a copy of your information
• Withdraw consent where permitted by law

We may revise this Privacy Policy from time to time. Updates become effective when posted.

J Cosby Enterprise LLC d/b/a Mobile Wash USA

6135 Taylor Rd

Montgomery, AL 36116

Email: info@mobilewashusa.com

Phone: (334) 224-2275